• Services Overview:

    Trinity provides dedicated Support & Maintenance services which has significant and direct experience in the support and maintenance of complex applications, platforms, and solutions - both 3rd party and those developed by Trinity

    • Utilize a comprehensive set of tools covering all stages of application support and maintenance, configured and integrated with our clients' tools
    • Maintain a well-balanced team of talented and experienced engineers who are professional, easy to work with and strong communicators
    • Follow reliable processes, policies and procedures so that resources can be added smoothly, requests, incidents, and tasks can all be performed and tracked closely, and key metrics/SLAs can be continuously monitored and refined
  • Services Offered:

    • Problem Management
    • Root Cause Analysis
    • Production Support
    • Major and Minor enhancement
    • Incident Investigation, Troubleshooting, and Management
  • Customer Testimonial

  • First up, I'd like to congratulate Trinity team for successfully delivering the encryption solution requested by HeyMath! . I have to make special mention of the effort put in by the Trinity team to finish this project.There were occasions when I had requested for some fixes in the app which were attended to on holidays. I am truly impressed by the promptness shown by Trinity team. Working with Trinity over the duration of the projects, I have learned a lot of new things.
  • Anjan, Heymath!
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